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Introduction
FloorPlanPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
By using FloorPlanPro, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
- Email Address: Required for email/password authentication
- Display Name: Optional name you provide
- Profile Photo: Optional from Google/Apple accounts
- Authentication Provider: The service you used to sign in
- User ID: Unique identifier for your account
2. Floor Plan and Project Data
- Property addresses and names
- GPS coordinates (optional, if you use GPS features)
- Room scans and 3D geometry data
- Floor plans and multi-floor information
- Virtual tours and furniture placements
- AI design selections
3. Device Permissions
- Camera: Required for LiDAR scanning (3D geometry only, no images stored)
- Location: Used for compass alignment and optional GPS coordinates
4. Subscription Information
- Subscription status and tier
- Subscription expiry date
- Purchase history (via Apple StoreKit)
How We Use Your Information
We use collected information to:
- Provide floor plan creation and management features
- Authenticate and manage your account
- Sync your data across devices
- Manage subscriptions and premium features
- Improve the app through analytics
- Respond to support requests
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your data to third parties.
Third-Party Service Providers
- Google (Firebase): Authentication, database, analytics, crash reporting
- Apple: Apple Sign-In, CloudKit storage, StoreKit payments
We may disclose information if required by law or in response to valid legal requests.
Data Security
We implement security measures including encryption, access controls, and secure authentication. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Opt-out of analytics
- Export your data
To exercise these rights, contact us at: contact@floorplan.app
Children's Privacy
FloorPlanPro is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your data may be stored on servers outside your country (Firebase uses Google Cloud, CloudKit uses Apple servers). These transfers are subject to appropriate safeguards and GDPR compliance where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.
Contact Us
For questions about this Privacy Policy, contact us at:
Email: contact@floorplan.app
Website: https://floorplanpro.app